How we use your information.
Plain-English details of what we collect when you visit this site or get in touch, and what we do with it.
We collect as little personal information as we can. This site doesn’t use cookies, analytics or advertising trackers, and we never sell or share your details for marketing.
Who we are
This website is run by BITO LTD (trading as bITo), a company registered in England and Wales, company number 09492453. Registered office: Prince of Wales House, 18/19 Salmon Fields Business Village, Royton, Oldham, OL2 6HT. We are the controller of the personal information described here. For any privacy question, email hello@bito.ltd.
What we collect and why
- When you use our contact formYour name, email address and message, plus your company, phone number and areas of interest if you choose to give them. We use these only to reply to your enquiry and, if you go on to work with us, to discuss and manage that work.
- When you email usYour email address and anything you include in your message, used to reply and to keep a record of our conversation.
- When you visit the siteOur web host automatically records technical information such as your IP address, browser type and the pages requested. This is used only to keep the site running securely and to diagnose problems.
Our lawful basis
We rely on our legitimate interests in responding to enquiries and running our business, or on taking steps at your request before entering into a contract with you. You don’t have to give us any information, but we can’t reply to an enquiry without a way to contact you.
Who we share it with
We only share information with services that help us run this site and reply to you, and only as much as they need:
- FormSubmitDelivers contact form messages to our inbox. Messages pass through FormSubmit’s servers, which may be outside the UK.
- Our email and website hosting providersStore our emails and serve this website.
- Google FontsSupplies the fonts this site uses. Your browser requests them directly from Google, which receives your IP address as part of that request.
Where information is processed outside the UK, we make sure appropriate safeguards are in place as required by UK data protection law. We may also disclose information if the law requires it.
How long we keep it
Enquiries that don’t lead to work are deleted within two years. If you become a client, we keep correspondence for as long as we work together and for up to six years afterwards, in line with our legal and accounting obligations. Server logs are kept only for as long as our host retains them for security purposes.
Your rights
Under UK data protection law you can ask us to give you a copy of your information, correct it, delete it, restrict or object to how we use it, or transfer it to someone else. Email hello@bito.ltd and we’ll respond within one month.
If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes to this notice
We’ll update this page if the way we use information changes. Last updated 13 Oct 2026.